Política de reembolso

Refunds are only issued under the following circumstances:

-The coupons mailed were not what you ordered. If the entire order is incorrect, you will be issued a full refund (including postage/shipping). If a portion of the order is incorrect, you will be issued a partial refund for the incorrect items (excluding postage/shipping).

-Coupons ordered are no longer available (NLA). If the entire order is NLA, you will be issued a full refund (including postage/shipping). If a portion of the order is NLA, you will be issued a partial refund for the NLA item(s) (excluding postage/shipping).

-If you receive a refund, please check your email for an explanation. Refunds are NEVER sent without a follow-up email. Refunds issued prior to shipment are typically due to issues with the payment or payment notes. Please refer to the follow-up email for WHY you were refunded and what you can do to ensure that your order is successfully processed.

-Refunds will not be issued for lost, stolen, delayed or damaged mail.

-Refunds will not be issued if the item(s) ordered & received are expired (expiration dates are clearly listed in each product description – read & order carefully).

-Refunds will not be issued if the address provided is incorrect or incomplete – please review ALL of your order & contact information carefully before submitting your order. We print labels/envelopes directly from our order database and orders are mailed to the address provided EXACTLY as it is provided.